Chanika

Helping Hands for the elderly

Welcome to Chanika Helping Hands, where compassion meets expertise, and care extends beyond boundaries. Founded by experienced and empathetic individuals, Chantel Duckworth and Nicky Joubert, our mission is simple yet profound: ensuring that your loved ones, your parents, are not just looked after but cherished and supported as they transition through different phases of life.


Chantel Duckworth: With a wealth of experience in elder care and a heart full of empathy, Chantel Duckworth is dedicated to providing personalized and compassionate support to the elderly. She understands the challenges that come with aging and is committed to ensuring that every individual receives the respect and care they deserve.


Nicky Joubert: Nicky Joubert, our co-founder, brings not only her extensive expertise but also a genuine caring nature to our team. Having worked closely with families and elderly individuals, Nicky believes in the power of connection and aims to create a sense of belonging and security for all those under our care.

At Chanika Helping Hands, we recognize the unique circumstances faced by families whose parents reside in South Africa while they themselves live overseas. Distance should never hinder the quality of care your parents receive. We bridge this gap, working closely with both parents and their children abroad, ensuring that your loved ones are not just cared for but also actively engaged in a fulfilling and meaningful life.


Our Approach: We offer an end-to-end service, guiding families and their elderly members through the transition from independent living to assisted living or frail care. Our expertise lies not just in the practical aspects of caregiving but also in the emotional support we provide. We understand that this transition can be overwhelming; hence, we are here not just as caregivers but as companions, ready to listen, understand, and assist every step of the way.




At Chanika Helping Hands, "At Chanika Helping Hands, we embrace you as family, providing love, respect, and unwavering support when you need it most. With us, your family becomes our own, and we're dedicated to making a difference.


Preserving Dignity, Providing Support

Hands of an Old Woman and a Young Man. Caring for the Elderly. Close up

Chanika

Helping Hands

Our Comprehensive Services:


Welcome to Chanika Helping Hands, where we offer a range of services designed to enhance the lives of your loved ones and bring peace of mind to you. Our holistic approach ensures that every aspect of their needs is met with compassion, expertise, and unwavering dedication.


Administrative Support:

We understand the complexities of paperwork, documentation, and dealing with various authorities and agencies. Let us handle the administrative burden, ensuring that all necessary documents are in order, and liaising with relevant authorities on your behalf. Your loved ones' affairs are managed with the utmost care and efficiency.


Technology Assistance:

In this digital age, staying connected is vital. We help source appropriate technology tailored to your loved ones' needs, provide assistance with computers and smartphones, and ensure they are proficient in setting up video calls and online communication. We bridge the digital gap, making sure they stay connected with family and friends effortlessly.


Moving, Packing, Shopping:

Transitioning between living arrangements can be daunting. Our skilled team offers support in the moving process, from packing cherished belongings with care to assisting in downsizing, sorting, and organising. We handle the logistics, allowing your loved ones to focus on their well-being. Additionally, we provide assistance with shopping, ensuring their new home is stocked with essentials, so they can enjoy a comfortable and stress-free environment.


Keeping in Touch:

Communication is at the heart of what we do. We prioritise keeping your loved ones in the loop about their care, their needs, and all other essential aspects of their lives. Regular updates and thoughtful communication ensure they are always aware of what's happening, providing reassurance to both them and you. We believe in fostering connections, and we make it a priority to keep your family connected and informed every step of the way.

At Chanika Helping Hands, our services are designed to empower and enrich the lives of your loved ones. With us, they receive not just practical support, but also companionship, ensuring their well-being and happiness are our top priorities.




Chanika

Helping Hands

From home to assisted living

On application

Comprehensive Assessment:

  • Conducting a thorough evaluation of your loved one's needs, preferences


Emotional Support:

  • Providing emotional reassurance and companionship during the transition period.


Administrative Assistance:

  • Assisting with paperwork, contracts, and legalities related to assisted living arrangements.


Packing and Moving:

  • Helping with packing belongings, coordinating the move, and setting up the new living space.


Orientation:

  • Guiding your loved one through the facilities, introducing them to staff, and acquainting them with amenities.


In assisted Living


ZAR 550 per week for minumum 6 months

Personalised Shopping Assistance:

  • Accompanying your loved one for shopping, helping them choose items for their new home based on their preferences and needs.


Room Setup Support:

  • Assisting in arranging furniture, decorations, and personal belongings in a way that creates a warm and familiar atmosphere.


Organising Personal Spaces:

  • Helping in organising closets, cabinets, and personal spaces, ensuring everything is easily accessible and well-arranged.


Technology and Connectivity:

  • Evaluating existing technology and determining necessary upgrades or replacements to enhance ease of use and accessibility.
  • Sourcing and Setting Up Equipment:
  • Procuring and setting up computers, smartphones, and other necessary devices, customizing settings according to your loved one’s preferences.
  • Internet Connectivity


Creating a Comfortable Living Space:

  • Assisting in choosing comfortable bedding, pillows, and furnishings that suit your loved one’s preferences and ensure a good night’s sleep.


Ongoing support:

  • We provide weekly check-ins with your parent/s, ensuring a smooth transition. Personalized assistance, regular contact, and emotional support guarantee their well-being and your peace of mind.


Into Frail Care



On application

Legalities and Specialised Care:


Legal Consultations:

  • Arranging legal consultations to establish power of attorney and advanced directives, ensuring your loved one’s wishes are respected.


End-of-life Legalities:

  • Providing legal guidance and support for end-of-life matters, including wills, estate planning, and funeral arrangements.


Collaboration with Nursing Home Manager:

  • Collaborating closely with the nursing home’s palliative care team, focusing on pain management, emotional support, and dignity in the final stages of life.



Hand of elderly woman holding hand younger woman, Helping hands, take care for the elderly concept.

Chanika

Helping Hands

"During the transition to assisted living, Chanika Helping Hands provided invaluable support. They ensured my dads connectivity, added homely touches, managed shopping, and regularly called to touch base. From Australia, knowing he receive this personalised care brings immense peace. Chanika perfectly complements the excellent care of the assisted living home, ensuring our family's tranquility, and their well-being." Trudi McConnell

"Being thousands of miles away in the Netherlands, Chanika Helping Hands brought immense relief during my parents' move to assisted living. Their meticulous work on connectivity, homely additions, managing shopping, and regular touching base calls showcased their dedication. I am deeply grateful for the peace of mind their personalized care provides, bridging the distance and ensuring my parents receive the utmost attention and comfort." Paul

With my mum in South Africa and me in the UK, Chanika Helping Hands has been a true blessing. Their attention to detail in connectivity, homely additions, shopping, and regular check-ins is exceptional. Knowing my mum is in such capable and caring hands, even from afar, brings immeasurable comfort. Chanika Helping Hands has truly made a world of difference for our family."

Preserving Dignity,

Providing Support

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+27 82 394 8644

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info@chanika.co.za